Cathleen Heim
Portland, Oregon
 • 
•    •

Assets:  
   
  Computer - PC and Mac include:
 
  • Internet: HTML, JavaScript, Dreamweaver 4, ImageReady, research,
    Email: Lotus Notes, Outlook, GroupWise
  • Wordprocessing: Word, WordPerfect
  • Spreadsheet: Excel, Quattro Pro
  • Database: Access, ACT, Dbase III Plus
  • Presentation: PowerPoint
  • Graphics: Photoshop 6.0
   
  Supervision - supervised up to ten people
   

 

Language - Spanish
   
Education:  
   

10/2000 - 06/2001

Northeastern University - Boston, Massachusetts
Web Technologies Certification
: HTML Programming, DreamWeaver 4, Designing for the Web (Photoshop), Javascript, Databases (Access), Advanced Databases (Access)

   
08/1989 - 01/1992 College of St. Rose - Albany, New York
B.A. - Public Communications, Cum Laude:10-B&W Photo Portfolio, Video & Radio Productions, Writing: News, Commercial Spots, Screenplay
   

 

University of Virginia - Charlottesville, Virginia
Completed 90 credits
Major field of study: Latin American Studies

   
Experience:  
   
10/2002 – 01/2003 Coordinator (contract employee)          
PacifiCorp, Public Safety – Portland, Oregon
   
 
  • Filled in for Coordinator while on vacation
  • Cleaned up Public Safety presentation database in Access
  • Completed other organizational projects
   
09/2001 - 01/2002 Administration Assistant (contract employee)          
New England School of Acupuncture - Watertown, Massachusetts
   
 
  • Supported the President, Admissions Director, Registrar, and Office Manager
  • Coordinated admissions and marketing packets, front office processes
  • Trained and trouble shot Microsoft Office software output
   
04/2000 - 01/2001 Office Manager          
OpenOrders, Inc. (acquired by IBM) - Newton Corner, Massachusetts
   
 
  • Managed billing system, telecommunications, human resources, administrative services, move and space planning, accounts payable, and accounts receivable
  • Supervised and trained six reception staff
  • Designed and modified billing system to track actual costs and hours against estimates and ease report compilation
  • Created billing and collection reports, charts and graphics for business report
  • Administered Excel databases to assist Founder in specific projects and due diligence
  • Acted as liaison between vendors, customers, employees and management
  • Coordinated due diligence process and office move
   
01/2000 - 03/2000 Moot Court/Law Review Coordinator (contract employee)
Suffolk University Law School - Boston, Massachusetts
   
 
  • Supported the Moot Court and Law Review Boards
  • Coordinated travel, expense reports, and reimbursements
  • Used Word, WordPerfect, Power Point, Access, and the Internet
   
03/1999 - 12/1999 Executive Assistant (contract employee)
Scott, Madden & Associates - Atlanta, Georgia
   
 
  • Supported two Business Management Consultants
  • Prepared comprehensive Power Point presentations
  • Maintained personnel database in Access
  • Coordinated corporate travel, expense reports, and reimbursements in Excel
   
08/1998 - 03/1999 Senior Administrative Assistant (contract employee)
The Coca-Cola Company
- Atlanta, Georgia
   
 
  • Supported three Organizational Effectiveness Managers in Human Resources
    Supported seven Cold Drink Managers in Infrastructure Development
    Supported three Brand Managers in Strategic Marketing
  • Coordinated extensive domestic and international travel and calendar arrangements in Lotus Notes
  • Prepared and proofread presentations, documents, and reports using Word, Power Point, and Excel
   
08/1997 - 08/1998 Information Services Assistant
Georgia State University Pullen Library
- Atlanta, Georgia
   
 
  • Facilitated Bibliographic Instruction (BI) class process through automation of scheduling, tickler system, class and appropriate material supplies process
  • Supervised directly, ten students and indirectly, fourteen students
  • Coordinated BI scheduling, Student Assistant program, & statistical usage gathering
  • Assisted Office Manager and supported twenty-one librarians
  • Improved department operations by creating templates and automating and documenting processes
  • Performed weekly 10 to 25 hours of telephone reference work utilizing the Internet, CD-ROM databases, mainframe programs, and traditional reference materials
   
07/1996 - 08/1997 Executive Administrative Assistant (contract employee)
Turner Broadcasting Services, Inc.
- Atlanta, Georgia
   
 
  • Supported VP of New Business Development
    Supported Controller of Sales Accounting
    Supported Director and staff of Corporate Payroll
  • Researched and completed employment verifications using PeopleSoft
  • Created, modified, and proofed reports and correspondence
  • Compiled and disseminated monthly Sales-budget books
  • Coordinated travel arrangements, expense reports, and reimbursements
   

08/1992 - 06/1996

Administrative Assistant
NYS Department of Correctional Services
- Albany, New York

   
 
  • Supported Director, Assistant Director, and fifteen Coordinators and Analysts of the Office of Classification and Movement
  • Supervised and trained three employees for the Court of Claims process and the initial guideline project
  • Researched, calculated, and prepared time computations, state-ready litigation reports, daily, weekly, and monthly reports, and inmate movement itineraries
  • Prepared, edited, and proofed procedural manuals
  • Designed and modified email and online forms to facilitate operations

 

Interests:

 
   
Through Present

Photography: B&W, Color, Portrait & Nature

   

02/2003 - Present

Volunteer of: Portland International Film Festival and Northwest Film Center

   
09/2000 - Present Member and Volunteer of: DigitalEve
   
 

Member of: Museum of Fine Arts, Smithsonian Museum, Audubon Society, and National Geographic Society

   
03/1996 - 01/2000 IMAGE Film and Video Center Member and Volunteer: Festival Assistant for 22nd & 23rd Annual Atlanta Film & Video Festivals including print traffic and training and coordinating volunteers
   
09/1990 - 05/1999 Film and Video Production: 16MM Narrative Short, Sketch-Comedy Video, Feature Welcome to Troy, New York, and Mt. View Productions, Ltd.: 2 industrials and 1-16MM Commercial - Script Supervisor, Grip, Production Assistant, Lighting, Props Assistant, Camera Assistant, Boom Operator, Child Wrangler, Craft Services, Casting Assistant, Assistant to Producer, Dubbed Tapes, Proofreader, Extra
   
Return to Home Page